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Gnosall Shield

Gnosall Parish Council

(Including the wards of Moreton and Knightley)

Our Mission is to improve the quality of life for those who live and work in the Parish of Gnosall and those who visit it.

Farm Theft - Haughton

False Telephone Preference Service (TPS) Calls

We have been made aware of reports where fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ - an enhanced call-barring service, which includes barring international call centres.

The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused.

Protect yourself:

There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you are talking to. If in doubt, hang up immediately.If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.

Bogus official and doorstep crime

We are reminding residents to be on their guard following several reports of bogus officials targeting the elderly and vulnerable across the County.

This can include doorstep crime, people claiming to come from the council, water-board or other official organisations. Perhaps somebody claiming that the property or garden needs essential maintenance. Another common trick is people claiming their pet/ball is in that person's rear garden.

What is a bogus official and doorstep crime?

Also known as distraction burglars, bogus callers trick their way into people's homes to steal money and valuables. They make themselves seem genuine and plausible while your attention is elsewhere.

They often work in pairs; one to keep you talking at the front door while the other tries to access your house from a back door or window. Some might even plead for help, such as asking for a glass of water.

As a force, Staffordshire Police is doing all it can to catch those responsible for these despicable crimes, and there have been a number of successes. However, there is a lot more that individuals and communities can do:-

Keep your house secure and use a door chain when answering the door.Ensure windows and doors are locked at all times and keys are removed.Don't allow any unsolicited callers into your home - ask them call you, or ask for a number so you can verify their identity.Never agree to having work done on your home by a passer by - always obtain 3 quotes from reputable companies if you are considering getting any work done and never hand over any cash until the work is completed.Never accept an offer from them to drive you to the bank to withdraw money.If a caller is aggressive or threatening call 999 immediately.

If you see anything in your local area relating to the welfare of a vulnerable person call 101 to report it.  Please share this advice with the vulnerable.